Case Study

Rutgers Brain Health Institute

Expanding Visibility and Institutional Recognition

In 2025, Rutgers Brain Health Institute (BHI) partnered with Bristlecone Solutions (BCS) around a single goal. The aim was to ensure BHI’s leadership in brain health was clearly visible, widely recognized, and easy to engage for the public, partners, supporters, and peers beyond the Institute itself. The work began with foundation building, then moved into activating content and convening, and by the fall had begun translating visibility into recognition, demand, and new forms of support.

MRI Machine at one of BHI's many centers for Brain Health
The Goal

BHI was seeking to close the gap between the strength of its research and how visible that strength was to the public, partners, and supporters.

That meant building durable visibility systems first, then putting those systems to work by surfacing faculty expertise, publishing thought leadership, and amplifying the moments where BHI convenes and leads the broader brain health community. By the fall, external engagement had reached sustained new levels, flagship events were drawing sold out participation, and the Fall Symposium had attracted its first sponsors.

The Project's Story Arc

Phase 01

Building the Foundation

The first phase focused on building the infrastructure needed to grow visibility. BHI and BCS established tools, tracking, and workflows that made progress measurable over time. The work also improved how BHI’s expertise appeared as answers to the public’s key questions about brain health, better leveraged growing website traffic toward high value content and events, and established the system needed to run coordinated campaigns across key audiences.

What this enabled

- A clear baseline for visibility and engagement

- Stronger discoverability when brain health was top of mind for people

- Better use of growing website traffic

- Coordinated campaigns that elevated both events and expertise

The Project's Story Arc

Phase 02

Activate Content and Convening

Once the foundation was in place, the work shifted into activation. BHI’s expertise was amplified through credible content and convening efforts designed to reach the audiences most important to the Institute’s mission. This marked the point where visibility started turning into participation, engagement, and growing demand. During this phase, events drew sold out participation, BHI established a repeatable model for capturing and publishing faculty expertise, launched its first coordinated multimedia storytelling effort, and extended thought leadership to new external audiences through targeted distribution.

What this enabled

- Demand that could be felt in the room, not just online

- A repeatable faculty content model

- A broader public presence

- Greater reach for BHI thought leadership

The Project's Story Arc

Phase 03

Scaling Visibility and Establishing Sponsorship

By the fall, visibility had shifted from a series of individual wins into systems that could compound over time. Website engagement held at new levels. Major events were translated into trusted, faculty reviewed content. The Fall Symposium, BHI’s annual flagship event, reached sold out participation early in the registration process, leading to the addition of  a livestream component to meet demand, and secured its first sponsors. BHI’s sponsorship model launched successfully enough to generate early commitments for 2026.

What this demonstrated

- Visibility was becoming durable rather than episodic

- Event momentum could be extended through content

- Demand was strong enough to require new capacity

- Sponsor interest had become real and repeatable

Spotlight Outcomes

Visibility Baseline Reset

Within one year, BHI experienced a step change in visibility. By the fall, website engagement had grown to more than four times the prior year’s level. This expanded distribution introduced BHI’s work to entirely new audiences.

Why It Matters

This was not just a traffic gain. It established a new sustained baseline of external attention and signaled growing relevance, recognition, and readiness for partnership and support.

Spotlight Outcomes

Relationship Building That Audiences Felt and Remembered

Standing room only event participation showed that growing visibility was translating into meaningful in person connection. More than the strongest levels of event attendance, attendees reported a deeper understanding of BHI’s work, and the vast majority expressed interest in attending future events.

Why It Matters

Awareness alone does not create trust. Experiences like these strengthen the foundation for long term philanthropy, advocacy, and partnership.

Spotlight Outcomes

A Repeatable Path from Events to Thought Leadership

One of the most meaningful shifts in 2025 was operational. Content production moved from being a time intensive burden on researchers to a streamlined and repeatable model that captures and amplifies expertise already being shared through talks and convenings.

Why It Matters

This made high quality thought leadership scalable without adding burden on faculty time. It allowed BHI’s expertise to travel far beyond the room and reach broader audiences, partners, and supporters in more lasting ways.

Spotlight Outcomes

Faculty Expertise Shipped as Accessible Public Facing Insight

BHI established a steady and reliable way to translate faculty expertise into credible, accessible content that external audiences could find, understand, and share. Across the year, this included articles on topics such as autism, fentanyl, Alzheimer’s research, brain markers, and federal research funding, with additional pieces still in development.

Why It Matters

BHI established a steady and reliable way to translate faculty expertise into credible, accessible content that external audiences could find, understand, and share. Across the year, this included articles on topics such as autism, fentanyl, Alzheimer’s research, brain markers, and federal research funding, with additional pieces still in development.

Spotlight Outcomes

Recognized as a Trusted Authority

One year ago, BHI's visibility depended largely on word of mouth within familiar circles. Today, BHI is surfaced by Google as a credible, leading authority in brain health, signaling trust that extends beyond those who already knew the institute.

Why It Matters

More than two million brain health related searches occur annually in the United States alone. Being recognized at the moment people are seeking answers places BHI where trust is formed first, shaping perception, guiding attention, and reinforcing the Institute's leadership for partners, peers, and the public alike.

Spotlight Outcomes

Sponsor Ready Momentum and Credible Pathways to Support

BCS helped BHI establish clear and practical pathways for sponsors to engage its community through both its digital presence and flagship events. The Fall Symposium secured three sponsors in its first year, and sponsor engagement during the event led directly to early commitments for 2026.

Why It Matters

This marked a real shift from visibility alone to sustainable support. BHI now has sponsor interest underwriting its mission and clear ways for new partners to join, laying the groundwork for deeper collaboration and continued growth.

Spotlight Outcomes

Building Momentum

The growth in visibility did not happen in one burst and disappear. It increased across each quarter, with year over year visibility growth of 3.7 percent in Q1, 67.6 percent in Q2, and 134 percent in Q3, showing that the gains were sustained and compounding over time.

BHI also expanded and strengthened its public channel presence.  Social media impressions rose from 248,451 in 2024 to 886,809 in 2025. Reach rose from 127,439 to 252,993 individuals, and frequency increased as well, showing that BHI was not only reaching more people, but appearing more often to the same audiences over time.

Why It Matters

Repeated visibility builds familiarity and trust. It helps create the conditions that drive event participation, partnership interest, and sponsorship.

Key Moments That Drove Momentum

The year’s momentum was built through a sequence of coordinated actions.

By the end of 2025, BHI’s visibility was no longer just broader. It was more durable, more trusted, and more convertible into participation, partnership, and support. The year showed that when visibility is built on a strong foundation and paired with credible content, sold out convening, and practical pathways for engagement, it can become a real engine of institutional recognition and momentum.

"This parternship gave shape and momentum to BHI's vision to become a trusted public resource for brain health."

Eldo Kuzhikandathil - Executive Director, Rutgers Brain Health Institute
Executive Director, Rutgers Brain Health Institute

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Rutgers School of Health Professions